Welcome to the Medimark Gloves Delivery and Returns page. By placing an order with us on this website, you agree to be bound by our delivery and returns terms and conditions.

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Delivery

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We will dispatch your order after receiving and confirming payment in full. We only deliver to consumer and business customers who are based within the UK. We do not deliver to non-physical addresses (such as PO Box or BFPO) We charge a fixed delivery rate of £5.95 + VAT per order.​

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We will provide free delivery when you spend over £75 + VAT in any single transaction.

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For larger pallet orders, we provide free delivery. We use a range of Palletised Delivery Services for these types of order.

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We reserve the right to charge additional supplementary rates for deliveries to Scottish Highlands, Northern Ireland, Isle of Man, Scilly Isles and Channel Islands. These charges fluctuate but will be made available to you before you checkout an order on our website.

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Responsibility for ownership of the goods passes to the purchaser once we have delivered them.

 

After 2 failed delivery attempts the goods will be returned to us. You will be responsible for any additional delivery costs and associated costs.

 

Any damages or shortages must be reported to us within 1 working day of delivery. This does not affect your statutory rights.

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We use a variety of courier partners including Royal Mail, DPD, DHL, Evri and Tuffnells.

 

All deliveries will be tracked and insured.

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​Return & Exchanges

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Any product purchased from us may be returned for the following reasons:

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• If the product arrives faulty or damaged.

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• If the product is incorrect due to a mis-pick or misinformation (this must be reported as soon as possible upon receipt of the order).

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When returning orders to us, the following applies:

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• Goods must be returned as sold i.e. in the original packaging and in resalable condition.

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• Any free gifts or other additional bundled items delivered with the products must also be returned.

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• You must obtain a Returns Authorisation Number and return postage label from us. This must be affixed to the parcel you are returning to allow the return to be dealt with as efficiently as possible.

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Failure to meet the above criteria may result in the return being rejected.

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Although we provide a free returns service on qualifying products; this is only a standard service which covers up to £100.00. Therefore, for anything over this value, it is the responsibility of the customer to ensure goods are sent with appropriate insurance to cover for any loss or damages during transit. This is something we can provide, please speak with one of our advisers for more information.

 

If you have any questions, please feel free to Contact our team.